Product Recall

In order to support our clients in the manufacturing sector, Security Exchange has developed ‘Product Protect’, a service designed to offer a simple and straightforward solution to product integrity challenges.

The Security Exchange team will help identify the risks which the suppliers or manufacturers are likely to encounter, based on their extensive experience of handling product contaminations worldwide, both accidental and malicious. They will then help the client identify the right people to be members of the crisis management team (CMT) and develop some basic but effective procedures to be used in the event of an incident. The service also includes the design and delivery of desktop simulation exercises to ensure that crisis management teams are fully up to speed with best practice. 

Finally, if a product-related crisis happens, Security Exchange consultants will deploy in support of the client’s CMT to help with any key issues, especially in respect of product recall, contaminant analysis and crisis communications.